Privacy Policy for Lime Beauty

Last updated: October 04, 2024

This Privacy Policy describes Our policies and procedures on the collection, use, and disclosure of Your information when You use the Service and tells You about Your privacy rights and how the law protects You.

We use Your Personal Data to provide and improve the Service. By using the Service, You agree to the collection and use of information in accordance with this Privacy Policy.

Interpretation and Definitions
Interpretation

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or plural.

Definitions

Account: A unique account created for You to access our Service or parts of our Service.
Affiliate: An entity that controls, is controlled by, or is under common control with a party.
Application: Refers to Lime Beauty, the software program provided by the Company.
Company (referred to as either “the Company”, “We”, “Us” or “Our” in this Agreement): Refers to Lime Kuwait, Kuwait City – Alkhorafy Tower – Qibla.
Country: Refers to Kuwait.
Device: Any device that can access the Service, such as a computer, smartphone, or tablet.
Personal Data: Any information that relates to an identified or identifiable individual.
Service: Refers to the Application.
Service Provider: Any third-party company or individual employed by the Company to facilitate the Service, perform services, or analyze usage.
Usage Data: Data collected automatically, either generated by the use of the Service or from the Service infrastructure itself.
You: The individual or legal entity accessing or using the Service.
Collecting and Using Your Personal Data
Types of Data Collected

Personal Data
While using Our Service, We may ask You to provide Us with certain personally identifiable information, such as:

Email address
First name and last name
Phone number
Address, State, Province, ZIP/Postal code, City
Payment information (e.g., credit card details)
Order history and shopping preferences
We collect this data to provide, maintain, and enhance our services, such as processing orders, managing your account, and offering personalized shopping experiences.
Usage Data
Usage Data is collected automatically and may include information like Your Device’s IP address, browser type, version, the pages You visit, the time and date of Your visit, time spent on those pages, and diagnostic data.
Information Collected while Using the Application
With your consent, we may collect data such as:

Location data (for offering relevant products, stores, and shipping options)
Camera and photo access (for profile photo updates or sharing product images)
Purchase history and preferences for personalized recommendations
You can enable or disable access to this data through Your Device settings at any time.
Use of Your Personal Data
We use Personal Data for the following purposes:

To provide and maintain the Service: Including processing your orders, handling returns, and managing your account.
To manage Your Account: Personal Data allows you to log in and access certain features, including order history and personalized product recommendations.
For payment processing: To handle payments securely through third-party services.
To communicate with You: Regarding your order, updates, promotions, or issues with your account.
To improve our Service: By analyzing how you interact with the Service to identify trends and improve functionality.
For legal obligations: To comply with legal requirements, such as tax and fraud prevention.
For marketing and promotions: With your consent, we may send you information about promotions, new products, or services similar to those you’ve purchased.
Sharing Your Personal Data
We may share Your Personal Data in the following circumstances:

With Service Providers: To process payments, deliver products, or analyze how the Service is used.
For business transfers: In the event of a merger or acquisition, your Personal Data may be transferred as part of the business assets.
With Affiliates: To offer you products or services similar to those you’ve purchased.
With business partners: To offer you products or services, but only with your explicit consent.
With your consent: For any other purposes that you explicitly agree to.
Retention of Your Personal Data
We retain your Personal Data only as long as necessary for the purposes stated in this policy, including complying with legal obligations (e.g., tax regulations) and resolving disputes. Usage Data may be retained longer for analysis purposes, or as required by law.

Transfer of Your Personal Data
Your data, including Personal Data, may be processed outside your jurisdiction. By using the Service, you agree to such transfers, provided that appropriate safeguards are in place to protect your data.

Your Rights under GDPR and CCPA
Access: You can request a copy of the Personal Data we hold about you.
Rectification: You can update inaccurate or incomplete Personal Data.
Erasure: You can request that we delete your Personal Data, provided there is no legal obligation to retain it.
Opt-Out of Marketing: You can opt-out of receiving marketing communications by following the unsubscribe instructions included in such communications.
Data Portability: You can request a copy of your data in a structured, commonly used, and machine-readable format.
To exercise any of these rights, you can contact us at info@lime-kw.com.

Security of Your Personal Data
We use industry-standard security measures to protect your data, but no online platform is 100% secure. We recommend you take steps to protect your account by using strong passwords and not sharing login details.

Children’s Privacy
Our services are not directed to anyone under 13. We do not knowingly collect Personal Data from children under 13. If you believe we have collected such information, please contact us, and we will promptly delete it.

Delete Your Personal Data
You have the right to delete or request that We assist in deleting the Personal Data that We have collected about You.

You can delete your account and personal data directly through our Service. There are two ways to delete your account:

From within the App: Navigate to the account settings section, where you can find an option to delete your account. Follow the on-screen instructions to confirm account deletion.
Via the Website: You can also delete your account by visiting this link https://lime-kw.com/en/delete-account/ and entering your username and password.
Please note that, in some cases, we may need to retain certain information for legal reasons, such as fulfilling contractual obligations or complying with regulatory requirements.

Disclosure of Your Personal Data
For Business Transactions: If the Company is involved in a merger, acquisition, or asset sale, Your Personal Data may be transferred.
Law enforcement: We may disclose your Personal Data if required by law or in response to valid requests by public authorities.
Other legal requirements: We may disclose your data in the good faith belief that such action is necessary to comply with legal obligations, protect our rights, prevent fraud, or protect user safety.
Links to Other Websites
Our Service may contain links to third-party websites that are not operated by us. We are not responsible for the content or privacy practices of these external sites.

Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be communicated through email and a prominent notice on our Service. Please review the policy periodically for updates.

Email: info@lime-kw.com
Phone: +96598831748

Site Navigation

Privacy Policy for Lime Beauty